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Support


Your NCR Retail Partner is dedicated to providing you with ongoing technical support. If you need supplemental assistance, NCR offers software service packs, and other services to help you get the most from your Counterpoint system.

NCR Counterpoint


Download the current version of NCR Counterpoint, get the latest updates and access the knowledge base for answers to technical questions.

NCR Retail Applications


Get support information for the NCR Retail Applications.

Security


Learn more about PA-DSS Compliance and Data Security for NCR Counterpoint.

NCR Counterpoint User Forum


Share questions, suggestions and information with other NCR Counterpoint users.

Counterpoint Subscription Services - Keep Your System Current

NCR is dedicated to providing the best point of sale (POS) software and services in the industry. We are constantly updating and enhancing the Counterpoint software to better serve our customers' retail technology needs. Add to your Counterpoint POS experience and take advantage of all we have to offer through the Counterpoint Subscription Services (CSS).

Members will receive access to the latest software enhancements and upgrades each time a new software version is released. Our program will allow you to take advantage of the cost savings and improvements built into new software product releases, as well as enhanced security measures ensuring you are on the latest versions validated with the Payment Card Industry (PCI) Data Security Standards.

Counterpoint Subscription Services also includes a subscription to our monthly customer eNewsletter and access to the Counterpoint Learning Center, an online training service designed to provide you and your staff with the tools necessary to maximize the benefits of your NCR solution. Renew your Counterpoint Subscription Services today