A Counterpoint Business Partner will analyze your business needs and work with you to make sure that your system meets the minimum requirements for NCR Counterpoint.
|Processor||2 GHz Pentium 4 or better|
|Memory (RAM)||4 GB|
Note: Microsoft SQL Server 2008/2012 Standard, Business, or Enterprise Edition is strongly recommended for systems with more than 5 concurrent users and is required for use with Multi-Site servers.
|Memory (RAM)||1 GB (1GB is fine for non – offline, but offline workstations need a minimum of 2 GB)|
|Disk Space||Offline workstations require a minimum of 80 GB of disk space.|
|Database Engine||If you are using the Offline Ticket Entry Option, each offline workstation requires one of the following database engines:
Note: NCR Counterpoint supports (and we recommend) Crystal Reports 10.5
|Networking||Software-based firewall (e.g., Windows Firewall, ZoneAlarm, Norton, etc.)|
|Other||Each workstation that will access the Counterpoint online help or the Dashboard must have an active Internet connection|
Refer to the OS/DB Engine Support for detailed information about which operating systems and database engines are certified for use with each version of NCR Counterpoint.
* You can use Crystal Reports Designer XI to create and modify NCR Counterpoint reports. However, certain features of Crystal Reports XI are not supported in Counterpoint, including (but not limited to):
- Dynamic image location
- Hierarchical grouping
- Editable RTF format
- Custom java functions
- Java and .NET data binding
If you create a custom report or modify an existing report using Crystal Reports Designer XI, you should thoroughly evaluate the report in a test environment to ensure compatibility before distributing it to your live Counterpoint environment.
Reports created with SAP Crystal Reports 2008 and 2011 are not compatible with NCR Counterpoint.