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Minimum Requirements

A Counterpoint Business Partner will analyze your business needs and work with you to make sure that your system meets the minimum requirements for NCR Counterpoint.

Server
Operating System
  • Windows Server 2008 (32-bit or 64-bit)
  • Windows 7 (32-bit or 64-bit)
  • Windows Server 2012 R2 (64-bit)
  • Windows 8.1 (64-bit)
  • Windows Embedded POSReady 2009 (32-bit or 644-bit)
Processor 2 GHz Pentium 4 or better
Memory (RAM) 4 GB
Database Engine
  • Microsoft SQL: Server 2008 R2 Standard Business, or Enterprise Edition (available separately)
  • Microsoft SQL Server 2008 Express R2 (included with NCR Counterpoint)
  • Microsoft SQL Server 2012 Standard, Business or Enterprise Edition (available separately)
  • Microsoft SQL Server 2012 Express Edition (SSE)

Note: Microsoft SQL Server 2008/2012 Standard, Business, or Enterprise Edition is strongly recommended for systems with more than 5 concurrent users and is required for use with Multi-Site servers.

  • Managed hardware firewall
  • Software-based firewall (e.g., Windows Firewall, ZoneAlarm, Norton, etc.)
Networking
  • Note: If you are using Offline Ticket Entry, your hardware firewall(s) must be configured to allow your offline workstations to connect to your server(s) via a Virtual Private Network (VPN) connection. In a Multi-Site environment, each site’s hardware firewall must be configured to route replication traffic through a site-to-site VPN connection.
Workstations
Operating System
  • Windows 7 (32-bit and 64 bit)
  • Windows 8.1 (64-bit)
Processor
  • 1.6 GHz Pentium M or better (LAN)
  • 1.3 GHz Celeron M or better (WAN)
Memory (RAM) 1 GB (1GB is fine for non – offline, but offline workstations need a minimum of 2 GB)
Disk Space Offline workstations require a minimum of 80 GB of disk space.
Database Engine If you are using the Offline Ticket Entry Option, each offline workstation requires one of the following database engines:

  • Microsoft SQL Server 2008 Express R2 (included with NCR Counterpoint)
  • Microsoft SQL Server 2012 Standard, Business, or Enterprise Edition (available separately)
  • Microsoft SQL Server 2012 Express Edition (SSE)
Additional Software
  • Internet Explorer 6.0 or later
  • Creating or modifying label formats requires NiceLabel Pro 4 or later (available separately)
  • Creating or modifying reports requires Crystal Reports 9 or 10 Professional or Advanced (available separately)

Note: NCR Counterpoint supports (and we recommend) Crystal Reports 10.5

Networking Software-based firewall (e.g., Windows Firewall, ZoneAlarm, Norton, etc.)
Other Each workstation that will access the Counterpoint online help or the Dashboard must have an active Internet connection

Refer to the OS/DB Engine Support for detailed information about which operating systems and database engines are certified for use with each version of NCR Counterpoint.

* You can use Crystal Reports Designer XI to create and modify NCR Counterpoint reports. However, certain features of Crystal Reports XI are not supported in Counterpoint, including (but not limited to):

 

  • Dynamic image location
  • Hierarchical grouping
  • Editable RTF format
  • Custom java functions
  • Java and .NET data binding

 

If you create a custom report or modify an existing report using Crystal Reports Designer XI, you should thoroughly evaluate the report in a test environment to ensure compatibility before distributing it to your live Counterpoint environment.

Reports created with SAP Crystal Reports 2008 and 2011 are not compatible with NCR Counterpoint.

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